Last Updated: 24 August 2026

JIT & JIT PRODUCTS (“we”, “us”, “our” or “JIT & JIT PRODUCTS”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or purchase our products.

By using our website, creating an account or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use our website, we may collect the following information:

A. Personal Information

When you place an order, register an account, contact us or otherwise interact with us, we may collect:

• Full name

• Billing address

• Delivery address

• Email address

• Telephone/mobile number

• Company or institution name, where applicable

• GST details, where applicable

• Information provided in customer enquiries or communications

B. Order Information

When you purchase products from us, we may collect information relating to:

• Products ordered

• Product quantities

• Order number

• Order value

• Delivery details

• Billing details

• Order history

• Return, exchange or refund information

C. Payment Information

Payments may be processed through third-party payment gateways.

We generally do not store complete credit card, debit card, UPI or banking credentials on our own systems unless specifically required and lawfully permitted.

Payment information may be processed directly by the relevant payment service provider in accordance with its own privacy policy and security practices.

D. Technical Information

When you visit our website, certain technical information may automatically be collected, which may include:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Date and time of visits

• Referring website

• General usage and interaction information

This information may be used for website security, analytics, troubleshooting and improving our services.

2. How We Use Your Information

We may use your information for purposes including:

• Processing and fulfilling orders.

• Delivering products.

• Processing payments and refunds.

• Providing customer support.

• Responding to enquiries.

• Managing customer accounts.

• Communicating regarding orders and deliveries.

• Processing returns and exchanges.

• Improving our products and website.

• Maintaining website security.

• Detecting and preventing fraud or misuse.

• Complying with applicable laws and regulations.

• Sending promotional communications where permitted and where applicable consent has been obtained.

3. Marketing Communications

Where permitted by applicable law, we may use your contact information to send information about products, offers, promotions or services that may be relevant to you.

You may request to stop receiving promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send essential communications relating to your orders, payments, deliveries, returns or other transactions.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

• Remember customer preferences.

• Maintain shopping-cart information.

• Understand how visitors use our website.

• Improve website performance.

• Provide relevant website functionality.

• Maintain website security.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.

5. Sharing of Information

We do not sell your personal information as a business practice.

We may share information with trusted third parties where reasonably necessary to operate our business and provide services, including:

• Payment gateway and payment service providers.

• Courier and logistics companies.

• Website hosting and technology providers.

• Website analytics and security service providers.

• Customer support and communication service providers.

• Professional advisers, where necessary.

• Government authorities, regulators or law-enforcement agencies where required by applicable law.

Third parties receiving information from us may process it according to their own terms and privacy policies and/or applicable contractual obligations.

6. Information Relating to Institutional Orders

For hospital, government, corporate or other institutional orders, we may collect additional information required for quotations, purchase orders, invoicing, delivery, compliance, payment and account management.

Such information will be used for legitimate business purposes and handled in accordance with applicable law.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and maintaining order records.

• Providing customer support.

• Handling returns, refunds and disputes.

• Maintaining accounting and business records.

• Complying with legal, tax and regulatory requirements.

• Protecting our legal rights and preventing fraud.

When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal and regulatory requirements.

9. Children’s Privacy

Our website is intended for general consumers and businesses and is not specifically directed at children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us so that we can take appropriate action.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services.

These third parties may have their own privacy policies and terms.

We are not responsible for the privacy practices, content or security of third-party websites or services that we do not control.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

• Request information about personal data held by us.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where legally permissible.

• Withdraw consent where processing is based on consent.

• Request information about how your personal information is being processed.

• Opt out of certain promotional communications.

• Raise a complaint regarding the handling of your personal information.

Some requests may be subject to legal, contractual or other applicable limitations.

12. Accuracy of Information

You are responsible for ensuring that the personal information you provide to us is accurate, complete and up to date.

If your information changes, you may contact us to request an update.

13. Data Breaches and Security Incidents

If we become aware of a personal-data security incident that requires notification under applicable law, we will take appropriate steps in accordance with applicable legal and regulatory requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or privacy practices.

The updated Privacy Policy will be published on this website with a revised “Last Updated” date.

We encourage you to review this page periodically.

15. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

JIT & JIT PRODUCTS
Address: Vytilla, Kochi, Kerala
Email: jitjitproducts@gmail.com
Phone: +91 6282912956

We will make reasonable efforts to respond to privacy-related requests within the period required under applicable law.

By using this website, you acknowledge that you have read and understood this Privacy Policy.